You own Your Data
Canopy is an online accounting workflow system which stores communications, files, and financial information about a company, its clients, or an individual (Organization) as provided or entered by that party. Canopy will store information that is entered by You, or automatically imported on Your instruction. The Data entered, or imported on instruction, by You remains Your property and Canopy will not use nor make available for use any of this information without Your permission.
You control who has access to Your Data
The Data entered, or imported on instruction, by You is stored securely in a database and is only accessible to any person You have authorized to use the Service.
It is Your responsibility to keep Your password safe.
Canopy, Canopy’s staff and Canopy’s partners do not have access to Your password and are therefore unable to access Your Organization’s account or Data without receiving an invitation to do so from You.
Canopy monitors system usage
The Data entered, or imported on instruction, by You is stored securely in a database and is only accessible to any person You have authorized to use the Service. It is Your responsibility to keep Your password safe. Canopy, Canopy’s staff and Canopy’s partners do not have access to Your password and are therefore unable to access Your Organization’s account or Data without receiving an invitation to do so from You.
Canopy will never access the details of any communication, file, or financial information entered and stored in the Service. Canopy will never access system usage history for a specific identifiable user, except where granted permission by that person to assist with resolution of a system issue or error.
Canopy staff and key commercial partners can access non-identifying and aggregated usage information and transaction volumes in order to better understand how our customers are using the Service so we can improve the system design and where appropriate have the system prompt users with suggestions on ways to improve their own use of the system. All aggregated usage information is stored in a secure Canopy data warehouse facility.
Your Data is sent securely across the Internet
Canopy’s servers have SSL Certificates issued by leading certificate authorities, so all Data transferred between users and the Service is encrypted. However, the Internet is not in itself a secure environment. Users should only enter, or instruct the importation of, Data to the database within a secure environment. This means that Your browser must support the encryption security used in connection with the Service.
Canopy stores your Data in the location Canopy considers will give You the most efficient access from wherever in the world You may be. Access and storage controls via the Service are however administered by Canopy in the United States as the custodian of that Data (Canopy’s address and contact details are here). Where You access or input Data from somewhere other than the country where the Data is stored or to be stored, You consent to that Data being transferred from one country to the other (including via any intermediate country) as a function of transmission across the Internet.
Canopy does not store Your credit card details
Your credit card details are not stored by the Service. Your credit card details are encrypted and securely stored by our merchant provider to enable Canopy to automatically bill your credit card on a recurring basis.
Canopy will give you access to Your Data at any time
Access to the Data may be permanently deleted by Canopy 30 days after You stop paying for the Service or at Your request.
Your browser stores no information that will identify You or Your Organization
The Service utilizes “cookies” and other technical measures that enable us to monitor traffic patterns and to serve you more efficiently if you revisit the site. A cookie does not identify You personally or contain any other information about You or Your Organization, but it does identify Your computer. You can set your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it in each instance.
Canopy will not sell or otherwise provide Your personal information to a third party, or make any other use of personal information about You for any purpose which is not incidental to the normal use of the Service.
You can opt-out of any email communications
Canopy sends billing information, product information, Service updates, Service notifications, and other communications to You via email.
Where appropriate email communication will contain clear and obvious instructions describing how You can opt to be removed from the mailing list. Canopy will remove You upon Your request.
This policy may be updated from time to time
Canopy reserves the right to change this policy at any time and any amended policy is effective upon the posting on this website. Canopy will make every effort to communicate these changes to You via email or notification via the website.
Last updated: 2015